Return Policy: 14 Day Return Policy on all orders - Shipping costs to be covered by customer. Product defects other than caging/racks are to be dealt with through manufacturer. Shipping Orders: Currently orders placed for racks/caging/tubs will need to be manually calculated and will be shipped through Greyhound or a Freight company depending on size. The courier options are not calculating correctly and actual cost may be more than what the website shows (Especially US orders). Please inquire to if you have questions. Payments: Payments for website orders can be made by Visa, Mastercard, Email money transfer, or cash (for pickup orders only) Production Times: Current wait times for non stock items is 2+weeks. If you have a deadline you need a product by please inquire (Cages, Racks, and tubs) Thanks for shopping Greg West Dismiss